To meet the needs of larger national power, cooling, compressor customers
Caterpillar Inc. recently launched a National Accounts VIP Rental Program to better meet the temporary electrical, cooling and compression power needs of larger businesses operating in multiple regions by offering resources and customized services.
The Cat Rental Power network of dealers represents the largest contingency of Power Systems solutions in North America with over 3 GW’s of mobile generators, 100,000 tons of cooling products and 2 million CFM of portable air compressors. This offering, Caterpillar said, is reinforced by over 300 locations and 1500+ certified technicians to ensure the equipment is properly maintained and supported.
The new program is designed to provide clients a streamlined approach to rental power products by providing a single point-of-contact and single-agreement policy. Additionally, the program offers a 24/7 representative within the Caterpillar Customer Interaction Center to maintain continuity between the customers and dealer rental locations.
With the National Accounts VIP Program, each client is assigned an account manager to deliver individualized service. One master agreement covers all the client’s locations in North America ensuring they receive the rental equipment and service needed at all their facilities without the hassle of multiple contracts.
Cat said a streamlined billing system with 24/7 online account information is included, which itemizes bills by location simplifying expense tracking. Custom loyalty programs are also available for qualifying participants.